The Power Generation Business Unit (PGBU) Service Information team, along with the QuickServe Online (QSOL) team, are proud to announce the immediate availability of new functionality in the QSOL application for Cummins Power Generation equipment. First, service information (for generator sets only at this time) can be searched for using the product’s serial number. By entering the product’s serial number, the system will determine the product, where it was built, along with a number of key component items such as the engine, alternator and controller. These results are then used to provide the most accurate list of manuals and other service-related information that may be required to service or support this specific product. Please view the screen shots below for more detail. Enter a serial number into the Content for Serial Number (SN): field and then click on the grey arrow. Note: If you do not click on the arrow, your search will not work. Below is an example of results returned by a Serial Number search. The following fields display on the first grey line, based on your serial number: • Service Information For Serial Number - Lists your serial number you searched with. • Plant - Where your model was made. • Model - Listing of your specific model. • Spec - For plants that have spec letters, this lists which spec the documents show. • Engine - Type of engine used. • Alternator - Type of alternator used. • Controller - Type of controller used. The following fields display warranty information, on the second grey line, based on your serial number: • Warranty Information For Serial Number - Lists your serial number you searched with. • Coverage ID - Number for type of coverage the serial number has. • Coverage Description - Describes coverage based on serial number. • Ship Date - Date item was shipped from the plant. • In Service Date - When item was put in service. The light grey line displays the following information: • GLN - Global Literature Number, which is specific number for each manual. Rab na kare ye zindagi kisi ko daga de movie. • Language - The language of the manual. • Document Type - Lists what type of document each is. • Description - Describes what the manual is about. Manuals for your specific serial number are listed. Below these are the Common Documents, which are show for each search done in QSOL. Notes for Content for Serial Number (SN): • Spec letter information is for Fridley product only. • We do not have good spec letter data pre-2009. • No controller information for Brazil or India product. Second, the Bill of Material functionality has been enhanced. ![]() Now, users can more easily identify items on the Bill of Material that may be required during a service event. This has been done by: • Removing items from the Bill of Material that are not needed from a service perspective • Highlighting parts on the Bill of Material that can be purchased as service items • Displaying serial numbers for key components such as engine, alternator, controller, radiator and trailer where they are applicable Please view the screen shots below for more detail. As can be seen above, there are two searches for Bill of Material. These are: • Bill of Material - By Serial Number • Bill of Material - By Part Number For the Bill of Material - By Serial Number, once you click on this link, you will see the following screen, shown below. Type in serial number and click on the Search button. I pulled the Cab off my engine donor (mid seventies IH) today. A couple of false starts I found the serial number on the upper front left side. ![]() Where search is returned, you will see the following: Important items to note from the returned search: • Items highlighted in light blue denote that the item is a Service item which can be purchased. • Items in grey are Production Only items, which cannot be purchased. • Feature items listed in blue and underlined denote that you can click on this item and the BoM will go to another level. • Items not in blue and not underlined are at the bottom level of the BoM and there is no information to be clicked on. • On the far right, the Component Serial Number, this will be listed if there is one to display.
0 Comments
Leave a Reply. |